Background music is Copyright © 1996, 1997 by Michael D. Walthius. All Rights Reserved.
click on the new page icon in the page editor window launched the
page wizard. This section allows the user to create one of 6 types of
pages. I chose a quick card. Quick cards are supposed to be used for
sequential steps but I wanted to play with one so I just decided to
use it for an introduction. The icons in the center allow the user to
create a new page, insert/remove steps, cut, copy, paste, create a
picture hot word, create a definition hot word, jump to another quick
card, change indentation and bullet type, spell check, test the quick
card and draft mode. 
Draft mode is kind of cool because it allows a user to build a quick
card while actually working in the target application. See the
adjacent image below.
The screen capture utility also shows up as an icon. A click on
this icon will launch the screen capture utility thus allowing a user
to perform a screen capture for later incorporation. Next I decided
to create a hot word. I drag selected the word "paint" in
the first step and clicked on the create a definition hot word icon.
This action launched the below dialog box where I typed in the
definition I desired.
A click on the attach button took me back to the page editor.
Now the phrase "paint application" had a broken underline
and a green color thus denoting that it was now a hot word. However I
didn't want "paint application" as a hot word, just paint.
I discovered that just the first letter or two is all that it is
necessary to select. When the hot word icon is clicked, the rest of
the word is selected. If an entire word is selected then the next
word is selected too. I should have caught this since the highlighted
text is displayed at the top of the hot word definition dialog box.
Next I decided to create a picture hot word. I snagged an image of
the Paint application's icon and saved it as a .bmp image. Next I
selected the first letter of paint in the second step of the quick
card. I then clicked the icon and was taken to the adjacent dialog
box below. I navigated to the sub directory that held my .bmp image
and selected it. 
This dialog box previews the image. Once the correct bitmap is
selected, the attach button is clicked and the display returns to the
page editor area. The word "paint" in the second step is
now red with a broken underline thus denoting that a bitmap image is
associated with it.
I also played around with the indentation and bullet stuff
(above) but didn't use any of them. This bullet/indentation feature
also allows a user to use a custom number if desired. In other words
it will allow a user to create steps that may go from 2 to 7 if the
user desires as opposed to Desktop Support Factory's default of
number steps 1, 2, 3, etc. The quick card may be tested by clicking
on the test button. This action will launch the quick card just as it
would be in a normal application environment. In the adjacent screen
shot below I clicked the word paint in the second step thus
displaying the paint brush icon. 
Had I clicked on paint in the first step it would have displayed the text I created earlier. A click on the new page icon will launch the new page wizard.
All pages copyright© Roger A. Moncrief, Indepth Reviews, 1996, 1997, 1998
Thanks to Judy Gefter, !LuM! and Charles Blaquiere for their advice and counsel, some I heeded and some I didn't.